Enter the e-mail address associated with your account.
For issues and questions relating to your PNM account, please contact your Provider Administrator. If you do not know who your Provider Administrator is, you are the Provider Administrator, or you need additional PNM support, please contact the integrated help desk via email at IHD@medicaid.ohio.gov or at (800) 686-1516. If your issues/questions persist, please email MomsandBabies@medicaid.ohio.gov
For other questions about the PRAF 2.0 or to discuss problems encountered, please email MomsandBabies@medicaid.ohio.gov.
For information on the NurtureOhio website and the PRAF 2.0, visit www.medicaid.ohio.gov/providers/PRAF.
For issues and questions relating to your NurtureOhio account information, please contact MomsandBabies@medicaid.ohio.gov.
For information on the NurtureOhio website and the PRAF 2.0, visit www.medicaid.ohio.gov/providers/PRAF.
- ODMs Preferred notification of pregnancy
- The only pregnancy notification that automatically:
- Updates Medicaid eligibility in order to:
- Prevent loss of coverage during pregnancy
- Prevent payment delays
- Notifies the managed care plan of pregnancy
- Notifies the home health agency of the need for progesterone
- Assesses for additional patient needs
- Updates Medicaid eligibility in order to:
- The progesterone RX can also be printed and faxed or taken to the pharmacy
- Any Ohio Medicaid-contracted clinical provider staff identifying pregnancy (OB/GYNs, FQHCs, PCPs, EDs, ect.)
Important Update:
Starting October 1, 2022, the Provider Network Management (PNM) module will be live, changing how users log in to the NurtureOhio system. NurtureOhio practice users will need to use their OH|ID to access the NurtureOhio system. This will require all Provider Administrators to reassign the Prenatal Visit Agent role to the Provider Agents in their systems who use the NurtureOhio system to enter Pregnancy Risk Assessment Forms (PRAFs).
Failure to reassign the Prenatal Visit Agent role can result in the inability to submit PRAFs, which may lead to the inability for patients to maintain Medicaid coverage during pregnancy and postpartum periods. Please note all users will need to have their roles assigned *In order to see multiple sites in the dropdown when submitting PRAFs, users will need their OHID to be assigned the prenatal visit role in the PNM for each Medicaid ID they wish to submit*
I have a question about the PNM module, OH|ID, or portal password support
- Call the ODM Integrated Help Desk at (800) 686-1516. Representatives are available during special hours Sat. Oct. 1 - Sun. Oct. 2 (8 a.m. - 5 p.m.), Mon. Oct. 3 - Fri. Oct. 7 (7 a.m. - 7 p.m.), Sat. Oct. 8 (8 a.m. - 5 p.m.), and Mon. Oct. 10 - Fri. Oct. 14 (7 a.m. - 7 p.m.). After this, regular hours will resume (Mon. - Fri. 8 a.m. - 4:30 p.m.)
- Email the ODM Integrated Help Desk at IHD@medicaid.ohio.gov
- Visit the PNM and Centralized Credentialing webpage https://managedcare.medicaid.ohio.gov/managed-care/centralized-credentialing
- Visit the OH|ID self-service portal at https://ohid.ohio.gov/wps/portal/gov/ohid/login