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For issues logging into NurtureOhio please contact nurtureohiosupport@deliverhealth.com
For issues and questions relating to your PNM account, please contact your Provider Administrator. If you do not know who your Provider Administrator is, you are the Provider Administrator, or you need additional PNM support, please contact the integrated help desk via email at IHD@medicaid.ohio.gov or at (800) 686-1516. If your issues/questions persist, please email MomsandBabies@medicaid.ohio.gov
For other questions about the PRAF 2.0 or to discuss problems encountered, please email MomsandBabies@medicaid.ohio.gov.
For information on the NurtureOhio website and the PRAF 2.0, visit www.medicaid.ohio.gov/providers/PRAF.
For issues and questions relating to your NurtureOhio account information, please contact MomsandBabies@medicaid.ohio.gov.
For information on the NurtureOhio website and the PRAF 2.0, visit www.medicaid.ohio.gov/providers/PRAF.
- ODMs Preferred notification of pregnancy
- The only pregnancy notification that automatically:
- Updates Medicaid eligibility in order to:
- Prevent loss of coverage during pregnancy
- Prevent payment delays
- Notifies the managed care plan of pregnancy
- Notifies the home health agency of the need for progesterone
- Assesses for additional patient needs
- Updates Medicaid eligibility in order to:
- The progesterone RX can also be printed and faxed or taken to the pharmacy
- Any Ohio Medicaid-contracted clinical provider staff identifying pregnancy (OB/GYNs, FQHCs, PCPs, EDs, ect.)
Important Update:
The PNM will be unavailable from Friday, June 28, 2024 at 5:00 pm until Sunday, June 30, 2024 at 5:00 pm. Any users attempting to login using their OH|ID will not be able access NurtureOhio.
On July 1, 2024 enhancements will be made to the PRAF 2.0 in Nurture Ohio.
Enhanced Features include:
- Maternal Mental Health Screenings
- Additional Language options
- Practice naming convention
- Estimated date of confinement changed to estimated due date
- Clinic name can be added in addition to practice name if different
- Practice MCID auto pulls in from the PNM
- Cell phone/permission to text
Removed:
- Progesterone information
- Prescriber information